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Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.With Peacock Premium (currently $5.99/mo value), you can stream hit movies, live sports – like an NFL game only available on Peacock on December 23* – exclusive Originals, and so much more. Thank you for being an Xfinity customer.Currently, Comcast’s Xfinity X1 and Flex customers are eligible to get Peacock Premium with ads for no additional cost; that’s normally priced at $4.99/month. (For $5/month, X1 and Flex users ...Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the …Still not working, been trying for a week. No banner with activation link on website or app, email I received from xfinity a week ago with an activation link doesn't work. It's supposed to take me to peacock website to get the free subscription but it doesn't work. I get sent to the homepage of xfinity with nothing mentioning peacock on the page.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...I was able to send over a refresh signal. You can check to see if that Peacock offer is available now on your system. After that, I opened the Xfinity app and the Peacock Activate call to action (CTA) was right there at the top. I clicked the CTA, signed in with my existing Peacock account, and everything worked. Total time: 1-2 minutes.In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...While free Peacock Premium is going away for some Xfinity customers, it will be available for others. Xfinity internet customers with Gigabit speeds will get Peacock Premium for free for two years, after which the offer will end. If these users previously linked their Peacock account with the X1 or Flex service, they don't need to do anything to …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Go to https://www.xfinity.com/xfinityassistant/ and if it is done processing there will be an activate Peacock button. Click it. Takes you to Peacock and you enter your existing …Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. NOW TV overview. With NOW TV, you can choose from more than 40 live channels and On Demand content, including hit Hollywood movies, acclaimed original series and classic favorites from networks like Hallmark, History, and AMC. Plus, you get Peacock Premium at no extra cost. You can watch NOW TV at home on your Xumo Stream Box, Flex streaming TV ...Sep 18, 2023 · Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. In recent years, streaming services have become increasingly popular, offering a wide range of entertainment options to suit every taste. One such platform that has gained signific...I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free …I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. @XfinityRuben Thank you, the 2nd method, the Peacock Activation Link, worked for me!With the first method, the Xfinity Assistant didn't bring up the banner, nor was there a place to enter anything on the page. I think the key to the 2nd method (for me, at least) was to make sure that I was logged onto my Xfinity account before clicking the …Jul 19, 2023 · Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Streaming services continue to grow in popularity each year, particularly those with ad-free offerings like Netflix and Hulu. NBCUniversal’s Peacock launched on April 15, 2020, to ...How do I fix issues with slow loading or buffering on Peacock? More 'Using Peacock' Articles. Dedicated help portal to address any issues with device setup, account …Xfinity Community Forum. TV. Channels and Programming. ... 1 Message. Monday, April 29th, 2024 7:59 PM. Peacock subscription not working. Hi, my free Peacock subscription will not activate.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly.Typically when I when into My Account, under Plan it said something like "You are receiving this benefit because of your Xfinity Plan". That was not showing anymore. So now with the $25 credit the prior Xfinity Chat agent provided, I went ahead and subscribed to the Peacock Premium Plan at $5.99/month. Hoping this issue …Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock ……

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Tuesday, August 1st, 2023 1:33 PM. Closed. Peacock Premium Plat. Possible cause: The latest discovery: A depiction of a so-called enchanted garden filled with vivid.